ProCall specialises in outbound call centre solutions including telesales, lead generation, appointment setting, customer retention, and multi-product campaign selling for both local and international businesses.

Yes, ProCall sources, trains, and manages its own team of professional agents to ensure quality, consistency, and full alignment with each client’s campaign objectives.

All ProCall agents go through structured onboarding and product-specific training, including sales techniques, compliance protocols, and client-specific messaging to ensure effective and ethical communication.

Absolutely. We specialise in multi-product campaign selling, where one agent can promote and manage sales for several products within a single customer interaction—maximising efficiency and results.

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Yes, we work with both South African and international clients. Our infrastructure, professional approach, and multilingual capabilities allow us to handle global campaigns with local insight.

We use advanced reporting tools to track every call, sale, and interaction. Clients receive detailed performance reports, while agents earn commissions based on verified conversions according to a clear and transparent structure.